Ombudsman Punjab Conducts 6th Batch of Staff Training to Strengthen Institutional Capacity
The Office of the Ombudsman Punjab, a member institution of the Organization of Islamic Cooperation Ombudsman Association (OICOA), successfully conducted the 6th batch of its staff training program on 20–21 April 2026.
The training sessions were designed to enhance institutional capacity and improve service delivery through knowledge sharing by senior officers across key operational areas.
Mr. Sami Ullah, Advisor for Finance & Procurement and IT Infrastructure & Development, delivered comprehensive sessions on financial management and IT systems, emphasizing efficiency and modernization in institutional processes.
Mr. Muhammad Omer Saeed, Deputy Director (Admin & Transport), provided insights into core administrative functions, while Ms. Sidra Arshad, Deputy Director (Procurement & Development), conducted detailed sessions on procurement procedures and best practices.
Mr. Yasir Abbas, Accounts Officer, shared practical knowledge on accounts management, focusing on accuracy, compliance, and financial discipline. Additionally, Mr. Nadeem Hassan Gohar, Registrar, guided participants on the institutional mandate and complaint handling mechanisms, highlighting the importance of responsiveness and citizen-centric service delivery.
The training program reflects the Ombudsman Punjab’s commitment to continuous professional development, ensuring that its staff are equipped with the necessary skills and knowledge to effectively serve the public.
This initiative aligns with OICOA’s mission to strengthen institutional capacity, promote efficiency, and enhance governance across its member institutions.
