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Government of Punjab Appoints Dr. Najma Afzal Khan as Ombudsperson Punjab

The Government of Punjab, Pakistan, has appointed Dr. Najma Afzal Khan as the Ombudsperson Punjab, marking a significant step in strengthening public grievance redress and institutional accountability in the province.

The Office of the Ombudsperson Punjab, a member institution of the Organization of Islamic Cooperation Ombudsman Association (OICOA), plays a vital role in ensuring timely resolution of public complaints and promoting transparency, fairness, and good governance.

The appointment of Dr. Najma Afzal Khan reflects the Government of Punjab’s continued commitment to enhancing citizen-centric service delivery and strengthening mechanisms that safeguard the rights of the public.

As Ombudsperson, Dr. Khan is expected to lead the institution in further improving accessibility, efficiency, and responsiveness in handling complaints, while reinforcing trust between citizens and public administration.

The Ombudsman institution in Punjab continues to serve as a key pillar in promoting accountability and addressing maladministration, contributing to improved governance and public service delivery.

This development aligns with OICOA’s mission to support member institutions in advancing transparency, integrity, and effective governance practices.