The Commissioner for Human Rights of Azerbaijan, Sabina Aliyeva, held her regular reception of citizens in Baku on 12 and 13 January 2026.
During the two-day reception, the Ombudsman personally met with each citizen who had applied for an appointment. A number of issues were addressed and resolved on the spot through immediate measures. Matters requiring further examination were taken under monitoring, with assurances that relevant state bodies would be approached to ensure their resolution in accordance with applicable legislation.
Citizens were also provided with legal advice and guidance on their respective concerns. In this context, it was emphasized that, to ensure efficient and timely handling of applications, the Ombudsman’s Office receives complaints and inquiries through multiple channels, including the “916” Call Center, which operates 24 hours a day, seven days a week, as well as via email, postal correspondence, fax, and social media platforms.
The reception reflects the Ombudsman’s continued commitment to accessibility, responsiveness, and the effective protection of human rights through direct engagement with citizens and prompt follow-up with relevant authorities.
