KARACHI: The Banking Mohtasib of Pakistan has extended monetary relief amounting to Rs 1.46 billion to banking customers by resolving over 28,700 complaints during the first ten months of the current calendar year from 1st January to 31st October 2025.
In a public advisory, the Banking Mohtasib, Mr. Sirajuddin Aziz, urged citizens to stay vigilant against the growing threat of banking fraud. He strongly advised customers not to share their personal or financial information with anyone, and to refrain from clicking on links received via mobile phones unless the source is verified and trustworthy.
Mr. Aziz further recommended that in case of receiving suspicious calls, customers should immediately visit the nearest branch of their bank or contact their bank’s helpline. He also emphasized the importance of reporting such incidents along with the phone numbers involved to the National Cyber Crime Investigation Agency (NCCIA).
The Office of the Banking Mohtasib continues to play a critical role in safeguarding the interests of banking consumers across Pakistan.
